useful numbers

name number
inquiry 96990
pudong airport
luggage storage t1:68346324
lost&found t1:68346324
hongqiao airport
luggage storage t1:22344553
lost&found t1:22344553

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Established in June 2001, Shanghai Airport VIP Service specializes in providing VIP services for high-end passengers entering and exiting the airport. The company upholds the theme to be “human-oriented, safe and comfortable, pursuing excellence and sustainable development”. It received the ISO9001 Quality Management System Certification from the China Quality Certification Center in October 2004.

The company mainly provides VVIP services, business flight services, and VIP room service for first-class and business–class fliers. VVIP services cover providing to direct apron enterance and exit through the specific passage. VIP services are one-stop services including check-in assistance and VIP Room lounges. 

The company has a membership system, and its members include group members and individual members. Travelers are welcome to join and enjoy the convenience, efficiency and elegance of VIP service.

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