useful numbers

name number
inquiry 96990
pudong airport
luggage storage t1:68346324
lost&found t1:68346324
hongqiao airport
luggage storage t1:22344553
lost&found t1:22344553

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Notice: Flight query services suspended 2017-06-27

Please check for the latest flight information through the hotline 021-96990 or via the Shanghai Airport Authority APP.

Notice: confirm your flight information due to rainy weather 2017-06-23

Please confirm that your flight has not been canceled by the airline before heading the airport.

SHA P0 car park stops shuttle bus service 2017-04-13

Due to the return of the P1 car park shuttle service at Terminal 1 of Shanghai Hongqiao Airport on March 26, the P0 car park and its shuttle bus service will be closed to passengers from April 14.

Change of PVG terminal for Air Asia Zest 2016-11-15

Please be advised that changing of operation venues for Air Asia Zest (Z2) will take place since 00:01 November 28th, 2016.

Notification: Indoor smoking prohibited at all Shanghai airports from Oct 31 2016-10-26

All indoor smoking rooms in Shanghai Pudong International Airport (PVG) and Shanghai Hongqiao International Airport (SHA) will be closed permanently from Oct 31, 2016.

2F of P7 car park at Hongqiao T2 temporarily closed 2016-09-23

Due to renovations, the 2F area of P7 car park in Terminal 2 of Shanghai Hongqiao International Airport will be temporarily closed from Sept 23.

Shanghai airport terminals to start anti-terrorism security checks from Aug 15 2016-08-12

As of Aug 15, all terminals at Shanghai's Pudong and Hongqiao international airports will start anti-terrorism security checks at entrances and exits.

Airport terminal changes for certain airlines 2015-10-14

Please be advised that the terminal used by Qantas Airways Limited (QF) will be changed 00:01 Oct 25, 2015.

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